Tidio

Accelerate your growth with AI customer service

Description

Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels.

Key Features

  • Lyro AI Chatbot: Automatically answer common questions and perform recurring tasks with AI.
  • Live Chat: Support your website visitors in real-time.
  • Help Desk: Access all your customer service tools in a single dashboard.
  • Flows: Boost your lead gen and sales funnels with Flows.
  • Analytics: Keep track of the data that matters to your business.

Use Cases

  • Increase qualified lead generation
  • Improve customer service automation
  • Boost sales
  • Improve customer satisfaction

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Details
  • Category: Customer Support
  • Industry: E-commerce
  • Access Model: Open Source
  • Pricing Model: Freemium
  • Created By: Tidio