AirkitAI
AI-powered customer service platform for e-commerce
Description
Airkit.ai is a generative AI-powered customer service platform that provides fully customizable, autonomous AI agents built specifically for e-commerce. It offers code-free AI agents capable of resolving over 90% of customer questions instantly, 24/7/365. The platform integrates with popular e-commerce and helpdesk systems, allowing businesses to automate routine inquiries, provide real-time support, and enhance overall customer experience.
Key Features
- Code-free AI Agents
- Multi-channel Support
- E-commerce Integration
- Proactive Customer Support
- Real-time Intelligence Gathering
Use Cases
- Order Status Updates
- Return and Exchange Support
- Product Information
- Technical Support
- Customer Query Resolution
Demo Video
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Details
- Category: Customer Support
- Industry: E-commerce
- Access Model: Closed Source
- Pricing Model: Paid
- Created By: Salesforce